Fairmont Mara Safari Club

November 10, 2025

1. Hospitality wise, great. Amazing location and very supportive staff. 2. Booking experience was bad to say the least. We had booked 4 rooms using fora travel advisors well in advance in the month of April. We were informed 20 days before the travel dats that fora bookings don't accept payment by points. This came as a surprise. We had to change bookings just to get a reasonable price. We lost on 100 usd credit which was ensured with fora. When we visited the property last week, we met an individual who told us he had a similar FORA booking and he was allowed to pay by points. This left a feeling of distrust and discrimination. You trust a brand to have consistent policy and also non discriminatory approach. It has been a negative experience as far as booking is concerned. We will be more careful next time and also ask fellow travellers to not trust anything that is told to you blindly. The company can revise any policy anytime and leave customers in chaps and also give preferential treatment to anybody unfairly. Overall, a great property and people, but very bad booking experience and company policies.

November 11, 2025

We stayed at the resort for 6 nights, two with a tour group and four independently. The staff are amazing! We feel like part of a special African family. The chef and culinary team are exceptional and the property is immaculate. Fairmont is really hard to beat!

August 29, 2025

We absolutely loved our stay here. The staff were among the friendliest and most welcoming we’ve ever encountered. The tents were luxurious, the food selection plentiful, and the setting simply perfect. Our guide, Dominic, was outstanding; extremely knowledgeable and instrumental in helping us experience some unforgettable wildlife encounters. We spent five days with him, and his perfectly tailored schedule made our trip exceptional. We highly recommend him to anyone visiting Fairmont Mara.

September 8, 2025

Our stay at Fairmont Mara Safari Club was truly unforgettable. The warm hospitality from every staff member, from housekeeping to the safari team, made us feel welcomed and cared for throughout. A special thanks to our guide, Mr. Joseph, whose knowledge and experience made our game drives memorable. Ms. Naomi, the masseuse, gave one of the best massages I’ve ever had—an absolute highlight of the trip! The food was delicious, with the chef going out of his way to prepare tasty Indian meals, which made us feel right at home. Housekeeping also deserves appreciation for keeping everything spotless and convenient, ensuring our stay was comfortable in every way. Overall, the property staff went above and beyond to make us feel special.

October 25, 2025

Amazing hotel. Wonderful services the game drives are excellent we saw the big 5 in 1-2 days only ! The food is excellent too. One of the best vacations I’ve had in a long time. The vacation world company (mr Sunil bijlani) can get you the best rates and deals !