About This Tour
The whale shark snorkel tour in Cancun, Mexico is a once-in-a-lifetime opportunity to swim with the world's largest fish. Our experienced guides provide an intimate, eco-conscious experience that emphasizes the importance of conservation. With only small group tours, guests have an exclusive chance to observe and interact with these gentle giants in their natural habitat.
Final price may vary. Check availability for exact pricing.
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Final price may vary. Check availability for exact pricing.
TopTours Insights
Whale Shark Tour from Cancun and Playa Del Carmen
Embark on a 7-hour whale shark encounter aboard a catamaran, with opportunities for swimming alongside these gentle giants. This excursion, featuring lunch and snacks provided by Contoy Excursions, is ideal for those seeking a focused wildlife experience in calm waters.
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What's Included
What's Not Included
Additional Information
Meeting Point
IMPORTANT: the port fee & whale shark natural protected area entrance are not included, for a total of both fees USD 30 per person must be paid at the port, and there is no ATM in the port. **For the meeting point(no transportation) time is 7:30 AM at Punta Sam port.
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
✓ Free cancellation due to bad weather
Tour Operator
Contoy Excursions
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Guest Ratings
Total review count and overall rating based on Viator and Tripadvisor reviews
Based on 77 verified reviews
Average rating
Guest Reviews Preview
See what other travelers are saying about this experience
A3487WTstefaniel
Jun 10, 2025
Amazing!!
Amazing experience! The staff were wonderful and...
Read full reviewheather_D
Jun 3, 2025
Amazing
Captain Genner took us right to the whale sharks...
Read full reviewMelhunter51vegan
Sep 15, 2024
Good experience
I went on this tour at the end of the whale shark...
Read full reviewNancy G
Jun 16, 2024
Fantastic experience and Awesome tour 👍👍😊😊
Awesome experience!!! The tour guide was very...
Read full reviewNancy_G
Jun 16, 2024
Great experience, the guide tour and the boat captain
Great experience!!! Our tour guide was very...
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Frequently Asked Questions
Common questions about Whale Shark Tour from Cancun and Playa Del Carmen
Who operates this experience?
This experience is operated by Contoy Excursions, a local water sports provider.
What's included?
This tour includes Hotel pickup and drop-off, Snorkeling gear, and Lunch. Additional amenities and services are included. All inclusions are provided by the tour operator.
How long is this tour?
The experience lasts approximately 7 hours, giving you time to fully enjoy your chosen activity.
Can I cancel this tour?
Yes, you can cancel up to 24 hours before the scheduled departure time for a full refund. If weather conditions are unsafe, the tour may be canceled by the operator. In such cases, you'll be offered a refund or reschedule.
What should I bring?
We recommend bringing a swimsuit, towel, and sunscreen. All necessary equipment is provided by the tour operator.
Is transportation included?
Yes, transportation is included. Hotel pickup and drop-off are typically provided.
Will I receive instant confirmation?
Yes, you'll receive instant confirmation when you book.
Is this tour worth it?
Yes, this experience has a 4.6-star rating based on 77+ reviews, making it a highly rated option.
What to expect on this tour?
This water sports experience lasts approximately 7 hours and includes all necessary equipment and guidance. You'll have access to Hotel pickup and drop-off and more.
What's the best time to do this tour?
Morning and early afternoon are typically the best times for water activities, as conditions are usually calmer and visibility is better.
Do I need to know how to swim?
Swimming ability requirements vary. Life jackets and safety equipment are provided. Please check the tour details or contact the operator if you have concerns about swimming requirements.
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