Piola

November 11, 2025

THIS is the place for the best pizza in Playa del Carmen, especially for those of us who appreciate real flavors, and with only the thinnest of pizza bases. The rest of the menu is also delicious.

May 13, 2025

If you’re a real pizza lover, I’d suggest giving this place a miss. We ordered two Diavola pizzas, one on a gluten-free base with vegan cheese and one regular. The gluten-free base came at an additional 100 pesos, which is quite steep, but I was curious to try it. Unfortunately, what arrived was more like a 1mm-thin tostada with a small amount of melted vegan cheese, no tomato sauce, and just four slices of what seemed like very basic salami. It really didn’t resemble a pizza in any way and was sent back straight away. Thankfully, we weren’t charged for it, which I appreciated. As for the regular pizza, it wasn’t much better. It looked like something from a very low-end all-inclusive buffet. The tomato sauce was unusually dark and definitely didn’t taste like San Marzano as advertised. The base was flat, undercooked, and lacked any real flavour or texture. On the plus side, the service was excellent. The waiter was kind, attentive, and very apologetic. I really felt for him, as he did his best in a tough situation. As an Italian who has lived abroad for over 20 years, I’ve had pizza in all kinds of settings and don’t consider myself particularly picky. But sadly, this just didn’t come close to what I’d consider pizza, especially at these prices. Piola used to be great years ago, but something seems to have changed. I won’t be returning.

April 29, 2025

As Americans that have been in PdC for six weeks, this is ABSOLUTELY our favorite spot. There is so much to choose from on their menu. We have had sandwiches, pizzas, salads (the Beatrice is so good), and desserts. The food has always Ben made well with fresh ingredients and always tastes great. We usually sit at the side bar and enjoy a draft beer (which is rare to find) or an Aperol Spritz or three. For different spin on the spritz, ask for a Hugo spritz. The place is cool and comfortable with assume tunes that are a blend of Mexican and American. The bar area always has on American movies (no sound) so it is kind of fun to see those here. The best thing about this place is the service. All of the people here are friendly, knowledgeable, and give great service. I have give a great shout out to Miguel, the main bartender! He learned our names and drink preferences on the first visit, and never forgot them. We would come over just because he was working. Come here, you will be glad you did.

July 30, 2025

An unbeatable place for a romantic date or for food and drinks with friends. Great cocktails, attentive service, and an extensive and exciting menu. I'll be back.

November 1, 2025

My husband and I got the vegan pizzas, did not have high hopes after reading recent reviews. But we decided to get 2 vegan pizzas to go and have a vegan banana bread desert while we waited. Our server was very informative friendly and ensured us about the vegan options. The food was yummy, and we look forward to going back for more vegan eats!