Italian Restaurant & Restaurant & Food restaurant in Rotorua

Urban Gusto

Dine at Urban Gusto in Rotorua! Enjoy highly-rated (4.4 stars) Italian cuisine on Tutanekai St. Great for groups, cocktails, and vegetarian options. Book now!

4.4(825 reviews)
$$
Italian Restaurant · Restaurant · Food
Urban Gusto in rotorua

About Urban Gusto

Located on Tutanekai Street in Rotorua, this highly-regarded eatery enjoys a stellar 4.4-star rating, making it a local favorite. The atmosphere is welcoming and the service often earns high praise for its warmth and attentiveness. With a $$ price range, it strikes a balance between quality and affordability. Diners consistently highlight the friendly staff and the restaurant's ability to cater to different dietary needs. While the menu features Italian staples, the kitchen is happy to customize dishes. Many appreciate the hearty portions and flavorful combinations. It's also a great option for groups looking to enjoy cocktails and a lively atmosphere.

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Restaurant Analysis

Restaurant Characteristics

Formula-Based Analysis

This restaurant has been analyzed using our formula-based system to help you understand its key features and match it with your dining preferences.

💰Price Range
Moderate
🕐Meal Time
dinner
👥Group Size
Groups Welcome
🎭Atmosphere
Outdoor
🍽️Dining Style
Flexible
Features & Amenities
Outdoor Seating
Cocktails
Beer
Wine
+3 more

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Why Travelers Love Urban Gusto

Sourced from recent guest feedback and verified reviews.

4.4 / 5.0(825 reviews)

What a fantastic dining experience! We were seated immediately, and the service was outstanding—warm, friendly, and super attentive! As a vegetarian, I was a bit disappointed with the limited veggie options on the menu, but the staff was amazing and customized my Pasta Tuscany with fresh veggies, which was absolutely delicious! My husband, a non-vegetarian, loved his hearty steak sandwich and couldn’t stop raving about it. The welcoming vibe made our meal so enjoyable, and we’re already excited to return! We visited Urban Gusto in Rotorua and overall had a very good experience. The food was decent, though unfortunately one of the salads had a small piece of plastic in it. The staff handled the situation really well. They were very friendly, apologetic and made up for it with two excellent desserts that we thoroughly enjoyed. Mistakes happen, but the service and hospitality stood out and turned the experience around. Definitely a restaurant worth visiting. We ordered spaghetti and beef lasagna. It took 45 minutes to get our food which, I can only imagine is the time required to heat food to nearly the surface temperature of the star that sustains life on our planet. Both dishes are burned. The staff gave me a slight discount, no shade.

Find the Restaurant

Where to Find Them

1122 Tutanekai Street, Rotorua 3010, New Zealand

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Opening Hours

Closed Now
Monday11:00 AM – 9:00 PM
Tuesday11:00 AM – 9:00 PM
Wednesday11:00 AM – 9:00 PM
Thursday11:00 AM – 9:00 PM
Friday11:00 AM – 9:00 PM
Saturday11:00 AM – 9:30 PM
Sunday11:00 AM – 9:00 PM
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Recent Reviews

Swapna R.

October 4, 2025

What a fantastic dining experience! We were seated immediately, and the service was outstanding—warm, friendly, and super attentive! As a vegetarian, I was a bit disappointed with the limited veggie options on the menu, but the staff was amazing and customized my Pasta Tuscany with fresh veggies, which was absolutely delicious! My husband, a non-vegetarian, loved his hearty steak sandwich and couldn’t stop raving about it. The welcoming vibe made our meal so enjoyable, and we’re already excited to return!

Anni

October 3, 2025

We visited Urban Gusto in Rotorua and overall had a very good experience. The food was decent, though unfortunately one of the salads had a small piece of plastic in it. The staff handled the situation really well. They were very friendly, apologetic and made up for it with two excellent desserts that we thoroughly enjoyed. Mistakes happen, but the service and hospitality stood out and turned the experience around. Definitely a restaurant worth visiting.

Nuclearranger

November 13, 2025

We ordered spaghetti and beef lasagna. It took 45 minutes to get our food which, I can only imagine is the time required to heat food to nearly the surface temperature of the star that sustains life on our planet. Both dishes are burned. The staff gave me a slight discount, no shade.

Noor H.

September 29, 2025

Excellent food! Beats pasta I’ve had in Italy. The scallop starter was really well balanced and delicious. The strawberry mocktail is great. Lovely service too :)

Shruti M.

August 26, 2025

Enjoyed our dinner and lunch at this lovely place. Twice in the two days spent here in Rotorua. They often say the company matters more than the place. But here , the hospitality , warmth and quality of food was something you can't forget. The Staff from Ludhiana Punjab & mumbai - forget their names and Alex will always be remembered. Thank you for the memories.

What to Expect

Features and amenities that make Urban Gusto special

Outdoor Seating

Cocktails

Beer

Wine

Coffee

Groups Welcome

Reservations

Practical Information

Everything you need to know before you visit

Payment Options

Credit Cards
Debit Cards
NFC/Contactless

Parking

Free Street Parking

Accessibility

Wheelchair Accessible Entrance
Wheelchair Accessible Restroom
Wheelchair Accessible Seating
Wheelchair Accessible Parking

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